A common question asked of support teams for IT systems is: “Do you have 24×7 technical support?” This is a common feature and selling point in the managed service provider industry. A majority of companies claim to provide 24×7 support, but in practice you receive significantly less service.
That is NOT 24×7!
Let’s explore some common scenarios.
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Can you afford to be without your work computer for a few days, even weeks? Read the following email we recently received from one of our clients pertaining to this vary situation:
“Hello,
My husband’s computer is down and he used mine to check his email and opened a
message that may have contained a virus (it appeared to be from his father). I immediately shutdown and upon reopening all
things appear okay, but as you can imagine, I cannot afford to have my computer
inoperable even for a day. Not sure what you can do, but thought I’d better ask.
Thanks,
Customer XYZ”
In today’s modern world just about everyone has an email account. We use it to communicate with loved ones, friends and for work. Many users receive an email address from their employer but separate personal and work related emails by setting up a personal email account at one of the MANY free email providers. The majority of users don’t find it acceptable to “pay” for a personal email account and thus one of the free email providers is utilized. The problem is just because you don’t pay a subscription fee for your email doesn’t mean you don’t end up paying for it!
Purchasing hardware to upgrade your PC can be confusing, time consuming, and just downright frustrating to make sure that you are getting the right parts.
One of the first things to consider when thinking about upgrading is whether the cost of the upgrade will even be worth it. Thinking about long term costs, it could very well be a better idea to upgrade the whole computer. In many cases, it can be cost effective to simply add more RAM, or upgrade a video card. In some cases, especially when the computer is older than 4 years, it is probably a good idea to upgrade your whole system.
Below are 2 websites that allow you to send emails up to 2GB. Simply create your “free” account and send away!
Spyware Removal Site
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Computer Fix, Repair & Solutions
Computer Crews will have a new website up soon! Try back in the next couple weeks to check it out.